What to type

Summarize yesterday's VAPI calls. Flag any that were missed or ended in voicemail. Suggest who I should call back first.

What happens

  1. Ambrose routes to Alex (COO) — voice-call pipeline lives in ops.
  2. Alex calls the vapi integration to list calls in the last 24h.
  3. Calls are joined against your GHL contacts (via the ghl spoke) to surface name + tags + lifecycle stage.
  4. Taylor (CCO) is pulled in for the prioritization — she sorts by lifecycle stage and dollar potential.
  5. The synthesized answer shows: total calls, answered / missed / voicemail counts, a sortable list of follow-ups, and a one-click "Open in GHL" link per row.

Useful follow-ups

  • "Draft an SMS for the top 3 missed calls in my brand voice." → reply-bot drafts; you approve; channel-bridge sends.
  • "Add a task in GHL for each callback." → ghl spoke creates tasks scoped to your sub-account.
  • "What was the average call duration for answered calls? Compare to last week." → analytics.

Wiring

Needs a VAPI assistant connected. See VAPI integration for the three connection modes.